Privacy Policy | Framemosaic

1. Introduction

Framemosaic("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at https://framemosaic.com or engage our design services.

2. Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, phone number provided through our contact form or direct communication.
Project Information: Design briefs, brand assets, and project-related materials you share with us.
Usage Data: Anonymous analytics data about how you interact with our website (pages visited, time spent, browser type).

3. How We Use Your Information

We use collected information to:

Respond to your inquiries and provide design services
Communicate project updates and deliverables
Improve our website and services
Send relevant service information (with your consent)
Comply with legal obligations

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your explicit consent
To comply with legal requirements
With service providers who assist in our operations (e.g., email service providers), subject to strict confidentiality agreements

5. Cookies

Our website may use essential cookies to ensure proper functionality. We use Vercel Analytics for anonymous usage statistics. No personal data is stored in cookies, and no third-party advertising cookies are used.

6. Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Project files and client materials are stored securely and accessed only by authorized personnel.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including project delivery and legal obligations. Project files are retained for 12 months after project completion unless you request earlier deletion.

8. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for data processing
Request a copy of your data in a portable format

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at contact@framemosaic.com.